Industry · Government · Kingdom of Saudi Arabia

Citizen services worth the trip not taken.

Move ministry services online on a cloud region licensed by Saudi Arabia's Communications, Space and Technology Commission to handle every government data class — from open citizen-facing data through top-secret. Run the Saudi Arabic LLM. Stay aligned with Vision 2030. Operate entirely inside the Kingdom.

0+
KSA customers including government ministries
0ms
Latency Kingdom-wide on the Riyadh region
0+
AI applications running on the Saudi Arabic LLM
CST Class C
Riyadh · 3AZ
Arabic LLM
Vision 2030
PDPL ready

Already in service in the Kingdom.

Numbers published by Huawei Cloud · Sept 2024
300+
KSA customers
Including government ministries, top-3 telecom carriers, fintechs and media — served from the Riyadh region since launch in Sept 2023.
10×
Revenue growth
Huawei Cloud public-cloud business revenue in Saudi in the year following the Riyadh region launch.
20+
AI apps live
Running on the Saudi government's own Arabic Large Language Model, hosted on Huawei Cloud.
100+
Local partners
Plus 3,000+ university students being trained in ICT — building the local talent pool a digital government depends on.
What you can run, by data class

Pick a data class. See what you can put on it.

Saudi Arabia classifies government data into four levels, from public to top-secret. Huawei Cloud Riyadh is licensed by CST at Class C — the highest tier — which authorises it to host workloads at every level. Pick a class to see real services a ministry would run there.

CST / NCA Data Classification
Authorised under CST Class C

Service availability and deployment patterns reflect typical DDS engagements. Workload-specific architecture is confirmed during readiness assessment.

Solutions catalogue

What you can run for the public sector today.

Huawei publishes a named set of government solutions on top of the Riyadh region's CST Class C foundation. Each is buildable today, with documented capabilities for ministry-scale workloads.

GS

Government Service Solution

A single citizen front door — replace "go to multiple windows, submit the same materials more than once" with one digital handling system.

  • Unified handling: one entrance for the citizen, one workflow across departments
  • Aggregated government service information library — stop asking citizens for what another department already holds
  • Real-time service supervision so leadership sees delivery as it happens, not in next quarter's report
Learn more
AI

Pangu Government Model

A government-tuned large language model used by Saudi Arabia's own Arabic LLM and 20+ live AI applications.

  • Saudi government's Arabic LLM runs on this foundation (Huawei published, 2024)
  • Powers 20+ government AI applications already in production
  • Optimised for high resource utilisation on the Riyadh region
Learn more
BD

Big-Data Platform

Cross-department data sharing — the platform Huawei is building with the Saudi government to power smart-city programmes.

  • Efficient data sharing across ministries and authorities
  • Pangu-model-aware: makes ministry data available to your government AI
  • Designed to underpin smart-city implementation at Vision 2030 scale
Learn more
EC

Electronic Credentials

Replace paper certificates with electronic credentials a citizen can present from a phone — and a ministry can verify cryptographically.

  • Cryptographic stamp, QR codes, verification API built in
  • Audit trail of every issuance and verification (CTS, 7-year retention)
  • Works alongside the unified handling workflow above
Learn more
SC

Smart City building blocks

IoT, video analytics, big data — the same foundation Huawei deploys for smart-city programmes globally, available on the Riyadh region.

  • Citywide video and IoT analytics integrated with municipal services
  • Cloud-edge synergy keeps real-time processing local
  • Mature reference architectures, not blueprints to build from scratch
Learn more
SR

Secure Sovereign Region

The CST Class C foundation — authorised by the Communications, Space and Technology Commission to host public, confidential, secret and top-secret government data.

  • CST Class C — the highest provider license in the Kingdom
  • Aligned to NCA Cloud Cybersecurity Controls (CCC) and Essential Cybersecurity Controls (ECC)
  • Riyadh region · 3 AZs · operational since September 2023
Learn more
Case studies · Huawei published references

Already in service.

KSA
Saudi Government · Arabic LLM
Public sector · AI platform
20+
AI applications live

The Saudi government has built its own Arabic Large Language Model on Huawei Cloud, with over twenty AI applications running on it in production. Optimised for high resource utilisation on the Riyadh region (Huawei published, September 2024).

Source · Huawei Cloud KSA, Sept 2024 Read the case
KSA
Saudi Bank · AI deployment
Regulated finance · public-sector adjacency
2mo
55% productivity uplift

A Saudi bank deployed an AI platform in two months on Huawei Cloud — and saw employee productivity jump 55% once the platform was live. A reference for how fast a regulated KSA institution can move on this stack.

Source · Huawei Cloud KSA, 2024
CN
Internet + Government Services
Public sector · partner reference
700+
Cities & counties · Epoint

Huawei's Government Service Solution partner Epoint has "successfully implemented projects in 15 provinces, 700+ cities, and counties." The reference for what at-scale national deployment of unified citizen services looks like.

Source · Huawei Government Service Solution page
KSA
Huawei Cloud Riyadh region
Public sector · regional footprint
300+
Customers since launch

Since opening in September 2023, the Riyadh region has served more than three hundred customers — including government ministries, top-3 telecom carriers, fintechs, and media companies. The proof that the region is operational, not aspirational.

Source · Huawei Cloud KSA, Sept 2024 Read the case
What the partnership delivers

Why DDS for government.

Citizen services that just work

Replace "go to multiple windows, submit the same materials more than once" with one digital front door. Huawei's Government Service Solution turns "being able to do" into "being easy, fast, and smart to do" — anytime, anywhere, on mobile.

A single source of truth across departments

Break the silos. A shared government information library lets departments stop asking citizens for documents another department already holds, and lets your authority see service delivery across the whole network in real time.

Vision 2030, on infrastructure built for it

Huawei Cloud Riyadh is described by Huawei as the first cloud provider in the Kingdom fully compliant with the government's data-security policies — positioned as a key enabler of Vision 2030's digital-transformation goals.

Compliance ledger

Standards the infrastructure meets.

Assessed and updated quarterly. Certificates available on request.

CST
Class C License
CST · Kingdom of Saudi Arabia
NCA
Cloud Cybersecurity (CCC)
National Cybersecurity Authority
ECC
Essential Cybersecurity
NCA / CST
PDPL
PDPL (effective Sept 2024)
Saudi Government
27K
ISO 27001 · 27017 · 27018
ISO / IEC
SOC
SOC 1 · SOC 2 · SOC 3
AICPA
Buyer questions

Things government teams ask first.

01How fast can we put a service online for citizens?+
Huawei describes its Government Service Solution as a "mature one, launch one, implement one" model — short build-deploy cycles rather than years-long construction. The team you work with scopes the first service in weeks, not quarters; subsequent services reuse the same approval, identity, and data-sharing fabric.
02Does this work for Arabic-language services?+
The Saudi government has built its own Arabic Large Language Model on Huawei Cloud, with over twenty AI applications running on it (per Huawei, September 2024). That model is available to government authorities for things like assisted form-filling, document classification, and citizen-facing virtual assistants in Arabic.
03How does this align with Vision 2030?+
Huawei Cloud Riyadh is positioned by Huawei as a key enabler of Vision 2030 digital-transformation goals, and is described as the first cloud provider in the Kingdom fully compliant with the government's data-security policies. It has already served over three hundred KSA customers, government ministries among them.
04Where do citizen data and ministry workloads actually sit?+
Inside the Kingdom — in Huawei Cloud's Riyadh region, which opened in September 2023 with a three-availability-zone architecture and 25ms latency Kingdom-wide. PDPL controls apply to personal data; NCA Cloud Cybersecurity Controls (CCC) and Essential Cybersecurity Controls (ECC) apply at the platform layer; CST Class C registration authorises every data class from public through top-secret.

Bring a government workload — we'll architect it at no cost.

A 60-minute readiness session with a DDS sector lead. Written architecture recommendation and a draft deployment plan. No procurement commitment.

Request a readiness session